A poor Internet connection can cause low-quality audio and video, delays, and dropped calls. Below are some tips on how to improve your internet connection.
Choose the right Wi-Fi bandwidth
Choose 2.4GHz or 5GHzbased on your home layout.Download a Wi-Fi Analyzer app that can check for Wi-Fi dead spots, congestion caused by too many devices connected, and any interference areas.
2.4 GHz
Pros:Longer range, better at going through obstacles (for example, walls), better support (more wireless devices support 2.4 GHz compared to 5 GHz).
Cons:Slower throughput, fewer channels that don’t overlap, more congested than 5 GHz networks because household devices (for example, microwaves and cordless phones) and Bluetooth devices use the 2.4 GHz network band.
Pros:Faster throughput, less congested channels, more channels that don't overlap.
Cons:Shorter range compared to 2.4 GHz networks, doesn't go through walls and other obstacles as well as 2.4 GHz networks, not as widely used by other devices.
Move the router to a central location
Minimize the number of walls and ceilingsbetween the router and your device. Avoid being close to other electronic devices (microwaves, cordless phones, baby monitors), preferably in line of sight of your Wi-Fidevices.Get closer to the router or add a repeater to improve the signal strength. This also includes reducing potential interference from neighboring Wi-Fi signals.
For a high-quality video call, both you and the other participant need to have enough bandwidth. Do a speed test online (if you don't have an app, typespeed testinto your web browserand pick one) or ask your Internet service provider (ISP) to test your download and upload speed for you. Check the result against the speed your ISP is supposed to be providing. If you often have a slow Internet connection, ask your ISP for assistance in solving the issue.
Update your hardware
Regularly update the driver and firmware of your router and network adapter. Considerupgradingto a newer router and adapter with the latest Wi-Fi standards and higher gainantennaswhich supports heavy simultaneous usage frommultiple devices better. It might be worth upgrading your hardware if all else fails.
Check with other participants
Remember, even if everything’s good at your end, the other participant might have a problem with their connection.
Close other applications: Close other applications that are using your internet bandwidth, as they can affect the quality of your Teams call. Use a wired connection: If possible, use a wired connection instead of Wi-Fi. This can help reduce network interference and improve call quality.
Close other applications: Close other applications that are using your internet bandwidth, as they can affect the quality of your Teams call. Use a wired connection: If possible, use a wired connection instead of Wi-Fi. This can help reduce network interference and improve call quality.
Microsoft recommends a minimum download speed of 1.5 Mbps and an upload speed of 1.5 Mbps for one-on-one Teams calls. For group video calls, the recommended download and upload speeds are 4 Mbps.
Check your internet connection to make sure it's working by opening a browser and visiting any website. Sign out of Teams by selecting your profile picture at the top right of Teams and then selecting Sign out from the menu options. Once Teams closes, open it again and sign in with your email and password.
You can run a Microsoft Teams connectivity test by logging into your Microsoft 365 tenant and visiting the Microsoft 365 connectivity test site. Either let Microsoft detect your location automatically or enter it manually. Click Run Test.
Open the Microsoft Call Quality Dashboard (CQD) at https://cqd.teams.microsoft.com (sign in with your admin credentials). Or go to the Teams admin center and select Analytics & reports > Call Quality Dashboard.
Implementing QoS begins with an enterprise identifying the types of traffic that are important to them, use high volumes of bandwidth, and/or are sensitive to latency or packet loss. This helps the organization understand the needs and importance of each traffic type on its network and design an overall approach.
You will require a stable internet connection, and depending on your role within a meeting, you may also need a video camera and microphone. Any time you are the meeting host or need to share content with participants, it is recommended that you install and configure the desktop client in advance of your first session.
Introduction: My name is Kerri Lueilwitz, I am a courageous, gentle, quaint, thankful, outstanding, brave, vast person who loves writing and wants to share my knowledge and understanding with you.
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