Windows 10 is warning users not to install CCleaner (2024)

Windows 10 is warning users not to install CCleaner (1)

CCleaner, a popular PC optimization app, is being flagged up as ‘potentially unwanted software’ by Microsoft Defender (formerly Windows Defender, but renamed with the May 2020 Update), which is Microsoft’s built-in antivirus for Windows 10.

Potentially unwanted software – more commonly referred to as potentially unwanted apps (or PUAs) – refers to applications which an antivirus doesn’t find anything malicious with, but which may exhibit unwanted behaviors of one kind or another.

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Usually, that means bundling extra bits and pieces, or stealthily installing extras like, say, a browser add-on, which may not do your PC any harm, but could prove an annoyance.

As Bleeping Computer spotted, Defender now detects CCleaner as a PUA, with the software giant stating that: “Certain installers for free and 14-day trial versions of CCleaner come with bundled applications, including applications that are not required by CCleaner or produced by the same publisher Piriform.

“While the bundled applications themselves are legitimate, bundling of software, especially products from other providers, can result in unexpected software activity that can negatively impact user experiences.”

Avast extras

Those bundled apps include Google Chrome browser, Google Toolbar, and Avast Free Antivirus plus AVG Antivirus Free (note that Piriform is now owned by Avast, which also owns AVG too).

Microsoft further stresses that those bundled apps are perfectly fine and not in any way malicious, of course, but it’s the way that they are offered for installation which is problematic.

The company observes that while the CCleaner installation process does provide a way to opt out of putting these extras on your PC, as you would expect, the judgment is that “some users can easily inadvertently install these bundled applications”.

Often, these matters are down to the way the options to opt out are presented.

At any rate, according to a statement just released by CCleaner, the firm believes that the issue has been resolved.

A CCleaner spokesperson told us: “We are in the process of engaging with Microsoft to understand why CCleaner was recently detected as PUA. We surmise the issue appears to be around bundling, and we believe we have addressed this so that our product is now no longer flagged.”

So, it may now be the case that if you go to install CCleaner while running Microsoft Defender, you’re no longer warned against proceeding, assuming the security app is indeed updated as CCleaner asserts.

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Darren Allan

Darren is a freelancer writing news and features for TechRadar (and occasionally T3) across a broad range of computing topics including CPUs, GPUs, various other hardware, VPNs, antivirus and more. He has written about tech for the best part of three decades, and writes books in his spare time (his debut novel - 'I Know What You Did Last Supper' - was published by Hachette UK in 2013).

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Windows 10 is warning users not to install CCleaner (2024)

FAQs

What is the Microsoft answer to CCleaner? ›

Microsoft has created a PC Manager app for Windows 10 and above computers. It works a lot like CCleaner to boost PC performance and clean up systems.

Is it necessary to use CCleaner in Windows 10? ›

In fact, you don't have to worry that issue. Windows 10 has plenty of built-in features that can replace CCleaner's functions. Certainly, if you would like to find a third-party tool to optimize and clean your PC or replace CCleaner, atomiccleaner, BleachBit as well as Space Analyzer are strongly recommended.

Why can't I run CCleaner on Windows 10? ›

According to a survey, some certain antivirus software is one of the most common reasons why CCleaner won't open Windows 10. In order to run this program smoothly, you can temporarily disable your third-party antivirus software like Avast and even Windows Defender.

What is the security issue with CCleaner? ›

It has been reported that a version of Piriform CCleaner.exe has been compromised/trojanized resulting in the installation of multi-stage backdoor capable of receiving instructions from threat actors on affected systems.

Which version of CCleaner was hacked? ›

Which versions of CCleaner have the malware? Piriform says it believes the 32-bit Windows version 5.33. 6162 of CCleaner and version 1.07. 3191 of CCleaner Cloud were modified illicitly before their release to users.

Which version of CCleaner is malicious? ›

The 5.3 version of CCleaner that got compromised produced two payloads of malware. The first spread installed spyware called Floxif on the computers. The spyware gathered the data of all running processes.

What is better than CCleaner? ›

Paid & Free Alternatives to CCleaner
  • Treesize.
  • CleanMyPC.
  • Advanced System Optimizer.
  • Glary Utilities Pro.
  • WinZip System Utilities Suite.
  • Cleaner One Pro.
  • cleanmasterofficial.
  • WinUtilities Pro.

Is there a better PC cleaner than CCleaner? ›

Glary Utilities is yet another great Windows registry cleaner for Windows and Android applications. It is the best alternative to CCleaner as it comes with similar features. You can repair the Windows registry, backup and restore drivers, remove duplicate files and empty folders, and manage the context menu.

Is there still a free version of CCleaner? ›

Professional Trial

Use CCleaner Professional for 14 days, for free. Once your trial is over you'll automatically drop down to CCleaner Free, so it won't cost you a thing.

Can I install CCleaner on Windows 10? ›

Quicker Startup

Many programs run silently in the background when you start up your computer. CCleaner helps you speed up your PC's boot time by letting you disable unneeded programs. Runs on Microsoft Windows 11, 10, 8.1, and 7. Including both 32-bit and 64-bit versions.

Does CCleaner work for all users? ›

CCleaner cleans out folders only for the currently logged-in user. So to get the whole PC cleaned, I have to log into each user and run CCleaner separately.

How to clean your computer without CCleaner? ›

Windows Disk Cleanup: The Go-To Windows Solution

Simply type Disk Cleanup into the search menu and open the program that appears. After that, choose the drive you'd like to clean and check or uncheck the boxes next to the types of files you want to keep or remove.

Should I stop using CCleaner? ›

CCleaner is fine. It is completely safe as long as you don't us its registry cleaning functionality. CCleaner's registry cleaning is much safer that that of other registry cleaners, bot none of them is completely safe.

When was CCleaner compromised? ›

In 2017, CCleaner was compromised by hackers who planted malware in the software to spy on more than two million users. The tool maker said that the hackers specifically targeted high-profile tech companies and telecom giants.

Is it safe to install CCleaner? ›

Yes. CCleaner is both secure and safe to use.

Does Windows have something like CCleaner? ›

If you want to clean your computer you can use disk cleanup which is a built in cleaner in Windows computer. Visit this link on how to perform disk cleanup.

Does Microsoft have a computer cleaner? ›

Now, Windows Latest has spotted that the PC Manager app is available for download from the Microsoft Store and is also available in more regions including the US. You can use PC Cleaner in both Windows 10 and Windows 11 as it's supported on both operating systems.

Does Microsoft have a PC cleaner? ›

Yes, Microsoft does have a PC cleaner called "Microsoft Safety Scanner" which is a free, stand-alone antivirus and PC cleaning tool that can be used to remove malware and other unwanted software from a computer.

What is Microsoft Windows question answer? ›

Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices. Network: A group of devices that communicate either wirelessly or via a physical connection.

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