What Does Authentication Error Occurred Mean and How to Fix it (2024)

"The past few days my S6 keeps dropping its Wifi connection, no matter where the Wifi is that I'm utilizing (home, work) and reverts back to LTE. It says authentication error occurred. I've re-started and done a re-provision, neither of which helped."

There are several cases just like the one described above where the Android phone users get an authentication error when they connect their phone to a Wifi. this problem is most persistent in an Android device which is trying to establish a secure connection with the wireless network. If you are one such Android device user who is experiencing the problem of authentication error occurred, do not worry! It can be resolved easily! This article is aimed at making the Android phone users more aware of what this authentication problem is and how can the issue be resolved in simple and easy ways.

  • Part 1: What Does Authentication Error Occurred Mean?
  • Part 2: 10 Basic Ways to Fix Authentication Error Occurred Wi-Fi
  • Part 3: One Click to Fix Wifi Authentication Error by Android System Repair

Part 1: What Does Authentication Error Occurred Mean?

Wondering about what does authentication error occurred mean? Whenever you connect your phone or your laptop to a wireless network, a process called Wifi authentication has to be done. In order to authenticate the connection to Wifi from your phone, you need to have the password for the wireless network. But, sometimes even after knowing the correct password to the wireless network you may experience authentication problems while establishing the connection.

This error of an authentication error has occurred the function requested is not supported generally occurs due to the failure of "deal" between the device and the Wifi router. At first, the wireless network password along with the request to connect in encrypted form is sent by the device to the Wifi router. After this, the password sent is decrypted by the Wifi router and the comparison with the stored password is made. If the entered password matches the one stored in Wifi router, the affirmation for the connect request is sent and the device is then allowed to connect to the Wifi network.

There are several reasons why this error of authentication error occurred Wifi may occur. Most of the times, this error occurs when the Wifi router malfunctions. Furthermore, if in case you have recently updated your phone, there could be some sort of issue with the device's drivers. A security attack can also cause your device to malfunction. Another reason for such an issue maybe the router blockage or unstable connection.

Part 2: 10 Basic Ways to Fix Authentication Error Occurred Wi-Fi

There may be plenty of reasons why the error of an authentication error has occurred may pop up. However, there are several ways in which this can be solved. Some of the most effective ways are given below.

  • 1. Reset the Wi-Fi Network
  • 2. Restart the Router
  • 3. Reset Network Settings
  • 4. Turn Airplane Mode on/off
  • 5. Check the Number of Supported Devices On Wi-Fi router
  • 6. Change Network Security Type
  • 7. Change Wireless Network Configuration from DHCP to Static
  • 8. Change WiFi to be on always during sleep
  • 9. Fix Wi-Fi Authentication Error with WPS Push Button
  • 10. Factory Reset Your Android Device

1. Reset the Wi-Fi Network

One of the easiest ways to fix authentication error on your device is to reset the Wifi network, here is how you can do this.

Step 1: From "Settings", tap on "Wifi" and select the network which you wish to reset.

What Does Authentication Error Occurred Mean and How to Fix it (1)

Step 2: Tap on "Forget" and agree to the message on the pop-up window.

Step 3: Turn on the Wifi option on your device and select the network you want to connect to, enter the password and tap on "Connect".

The Wifi network would be reset.

2. Restart the Router

Sometimes, the authentication error may be occurring due to an issue in the Wi-Fi router. To eliminate such a possibility, switch off your router and switch it on again. Connect your device to the Wi-Fi router again and check if the problem persists.

3. Reset Network Settings

Almost all the network issues can be resolved by resetting the network settings on your Android phone in the following way.

Step 1: From "Settings" go to "Backup & Reset".

Step 2: Tap on "Network Settings Reset" and then on "Reset Settings".

What Does Authentication Error Occurred Mean and How to Fix it (2)

When prompted, confirm the process and the network settings on your phone would be reset.

4. Turn Airplane Mode on/off

Most of the issues on your Android phone like the Wifi authentication error occurred can be sorted out by turning on the airplane mode and then turning it off. You can do this by simply selecting "Network & Internet" from your phone settings and toggling the switch in front of "Airplane Mode".

5. Check the Number of Supported Devices On Wi-Fi router

There may be too many devices which are connected to your Wifi router due to which the authentication problem may be occurring. Here is how you can find out about this.

Step 1: There are apps for checking this which is relevant to the company of Wifi router you are using. Open this app.

Step 2: Enter the router's username and password to log in.

Step 3: Here you can view the devices which are connected to the wireless network.

What Does Authentication Error Occurred Mean and How to Fix it (3)

You can disable the connection to a few devices and check if the authentication problem on your Android device persists.

6. Change Network Security Type

It may be possible that when we try to establish a connection between our device and the Wifi, the device may choose a wrong security type due to which the authentication error occurs. You can check and change this by following the steps below.

Step 1: From Settings, tap on "Add Network" after selecting the wireless network you wish to connect to. If in case the network is already saved, forget the network by following the steps mentioned in the above sections and add it again.

Step 2: On the "Add Network" pop up dialogue box, tap on the down arrow below "Security".

Step 3: Manually select "WPA/WPA2-PSK" and connect to the network.

What Does Authentication Error Occurred Mean and How to Fix it (4)

The network authentication problem will then be solved.

7. Change Wireless Network Configuration from DHCP to Static

The default IP address assignment on your Android device may be set to DHCP which may be causing the authentication error. You can change this to "Static" by following the steps given below.

Step 1: From the "Settings" tap on "Wireless and Networks" and then on "WLAN/WiFi".

Step 2: Tap on the Wifi network which is showing the authentication error.

Step 3: From "IP Settings" switch from "DHCP" to "Static".

Save the settings and see if the problem persists.

What Does Authentication Error Occurred Mean and How to Fix it (5)

8. Change WiFi to be on always during sleep

Sometimes, the Wifi may be off when your device is on sleep, change this by following the steps given below.

Step 1: From the WiFi Settings on your phone, tap on "Advanced".

Step 2: Locate the option to have WiFi on during sleep and switch it to "Never".

Step 3: Reset your phone after this.

Step 4: Then, go back into the same WiFi Settings area and choose "Advanced" and change WiFi to be on always during sleep.

What Does Authentication Error Occurred Mean and How to Fix it (6)

Check if the problem persists.

9. Fix Wi-Fi Authentication Error with WPS Push Button

WPS is used to create a home network with security. Here is how you can fix the authentication problem with this.

Step 1: From "Settings" go to "Wireless & Networks" and tap on "Advanced Settings", you will find WPS options here.

Step 2: Tap on the WPS push button.

What Does Authentication Error Occurred Mean and How to Fix it (7)

Wait for the connection to get established.

10. Factory Reset Your Android Device

This must be your last option if nothing seems to fix the authentication error. Here is how you can factory reset your Android device.

Step 1: From "Settings" tap on "System".

Step 2: From the reset options, tap on "Erase All Data" and then on "Reset Phone".

Step 3: Tap on "Erase Everything" option.

What Does Authentication Error Occurred Mean and How to Fix it (8)

Try establishing the connection with the wireless network and see if the problem persists.

Part 3: One Click to Fix Wifi Authentication Error by Android System Repair

The best way to fix any sort of problem with your Android device is by using ReiBoot for Android to repair your Android phone. This is an extremely useful tool which can effectively fix all the major and minor technical issues with your Android device. Here is how you can use it to fix the authentication problem.

Step 1 After downloading and installing the tool, launch it on your system and connect your Android device to it. From the main interface, select "Repair Android Device".

What Does Authentication Error Occurred Mean and How to Fix it (10)

Step 2 Click on "Repair Now", select the correct information about your Android device and click on "Next".

What Does Authentication Error Occurred Mean and How to Fix it (11)

Step 3 Download the latest firmware package and click on "Repair Now".

What Does Authentication Error Occurred Mean and How to Fix it (12)

Step 4 Upon downloading the firmware, you can start repairing the Android system.

What Does Authentication Error Occurred Mean and How to Fix it (13)

If you are sure that "process com.android.phone has stopped" error has been appearing due to a fault in your Android system, you can use Tenorshare ReiBoot to effectively fix the Android OS, with ease.

Summary

The repair progress will be shown on the screen and you will be notified once the repair is done. This is how easy it is to fix Android Wifi authentication problem with the help of ReiBoot for Android.

What Does Authentication Error Occurred Mean and How to Fix it (2024)

FAQs

Why do I get authentication error? ›

If you receive this error message, that means that the username and/or password that you have entered is incorrect. The error message states “Authentication failed!

Why my WiFi is showing authentication error occurred? ›

Another reason why you're having this authentication problem is that of an IP conflict. If that's your case, then the best thing you can do is change the wireless network setting from DHCP (default) to Static IP. You can quickly do this by going to Settings and once again going into the WiFi option.

How do I authenticate my WiFi connection? ›

So i'm searching for apps. Inside my settings. Well inside apps. I then need to go to settings.

What do you do if your phone was has authentication problem when connecting WiFi? ›

How Do I Fix a Wi-Fi Authentication Error?
  1. Turn airplane mode on and then off again. ...
  2. Restart your phone. ...
  3. "Forget" the Wi-Fi network from your phone by deleting it from the list of saved networks. ...
  4. Reset the phone's network settings. ...
  5. Troubleshoot this as a slow internet connection. ...
  6. Restart the network hardware.
17 Sept 2022

Why can't I connect to my WiFi? ›

If your Android phone won't connect to Wi-Fi, you should first make sure that your phone isn't on Airplane Mode, and that Wi-Fi is enabled on your phone. If your Android phone claims it's connected to Wi-Fi but nothing will load, you can try forgetting the Wi-Fi network and then connecting to it again.

What happens when authentication fails? ›

Authentication failed means there is a temporary block due to too many failed attempts. After 30 minutes after the last login attempt, the block is removed automatically by the system.

What does it mean by authentication app? ›

Authentication apps generate security codes for signing in to sites that require a high level of security. You can use these apps to get security codes even if you don't have an internet connection or mobile service.

What is a authentication problem? ›

It needs to verify that the password you inserted is the correct one.An authentication problem means that for some reason, the phone/tablet couldn't verify the password and thus, it can't connect to the network.

How do you reset your network settings? ›

Here's how to reset your network settings on an Android device.
  1. Open the Settings app on your Android smartphone or tablet.
  2. Head to General management or System (depending upon the device you are using)
  3. Select Reset or Reset options and choose 'Reset network settings'
  4. Now, tap on the reset button.
1 Jun 2022

How do you reset your WiFi? ›

How to Reset a Router | Internet Setup - YouTube

What does authentication mean for WIFI? ›

Wireless networks are often authenticated to via a single shared SSID and password. These credentials usually get passed around via sticky note, email, or word of mouth. Any of these means of communication pose the risk of interception by bad actors.

Why is authentication needed? ›

Authentication is used by a server when the server needs to know exactly who is accessing their information or site. Authentication is used by a client when the client needs to know that the server is system it claims to be. In authentication, the user or computer has to prove its identity to the server or client.

Why can't I connect to Wi-Fi but others can? ›

It's probably just a momentary network issue. Try turning off the Wi-Fi on your device, then re-enabling it. If that doesn't work, do the same with your router by unplugging it and then plugging it back in 30 seconds later.

How do I reset my Wi-Fi router from my phone? ›

Another method to remotely reset your router is to plug it into a smart plug. This way, any time you're having internet issues and need to reset the router, you can open the smart plug app on your phone, disable power to the router, and then re-enable it to restart it.

Why does it say can't connect to this network? ›

Windows Can't Connect to This Network Error is mostly due to the Drivers for the Network Adapter on your computer becoming outdated or getting corrupted. This error usually appears after changing WiFi Password, while trying to connect to WiFi Network after disconnecting and can also occur at other times.

How do I fix authentication error in Gmail? ›

To fix this problem you need:
  1. Make sure that you've entered the correct password.
  2. Check if you have enabled the two-factor authentication. ...
  3. Enable less secure apps access in your Google account settings. ...
  4. Log out from all the other Google accounts. ...
  5. Make sure that your password doesn't contain # or ^ symbols.
13 Oct 2020

What does unable to authenticate mean? ›

You may receive “failed to log in” or “unable to authenticate” error messages if our servers are experiencing a temporary issue or your network connectivity is poor. Check to ensure your mobile device has a strong network connection, or wait a short while, then try logging in again.

How do I fix authentication failed on VPN? ›

11 Ways To Fix The VPN Authentication Failed Error in 2022
  1. Reboot Your Computer. Sometimes, the simplest solutions are the best. ...
  2. Disable Your Firewall. ...
  3. Try a Wired Connection. ...
  4. Use a Different VPN Protocol. ...
  5. Try an Alternate DNS Server. ...
  6. Try a Different WiFi Network. ...
  7. Connect to a Different VPN Server. ...
  8. Reinstall Your VPN.
1 Oct 2022

Where do I find my authentication app? ›

  1. On your Android device, go to your Google Account.
  2. At the top, tap Security.
  3. Under "Signing in to Google," tap 2-Step Verification. You may need to sign in.
  4. Under "Available second steps," find "Authenticator app" and tap Change Phone.
  5. Follow the on-screen steps.

How do I get an authentication code? ›

Get a code from Settings on your trusted device
  1. Go to Settings > [your name].
  2. Tap Password & Security > Get Verification Code.
31 Mar 2022

How do I find my 6 digit authentication code? ›

You need to install the Google Authenticator app on your smart phone or tablet devices. It generates a six-digit number, which changes every 30 seconds. With the app, you don't have to wait a few seconds to receive a text message.

Why does my Apple ID keep saying authentication failed? ›

Sometimes, an issue with your iPhone's time and location settings can cause errors like the Apple ID Verification Failed ones. When your iPhone's date, time, or location is different from the Apple server, this problem occurs. So, you should check to see that your device's date and time are correctly set.

How do I fix authentication error in Gmail? ›

To fix this problem you need:
  1. Make sure that you've entered the correct password.
  2. Check if you have enabled the two-factor authentication. ...
  3. Enable less secure apps access in your Google account settings. ...
  4. Log out from all the other Google accounts. ...
  5. Make sure that your password doesn't contain # or ^ symbols.
13 Oct 2020

How do you fix an authentication error has occurred the Local Security Authority Cannot be contacted? ›

Table of Contents:
  • Introduction.
  • Method 1. Allow the Connection in System Properties.
  • Method 2. Allow the Connection in Group Policy Editor.
  • Method 3. Change Your DNS Server Address.
  • Method 4. Perform a DNS Flush.
  • Video Guide on How to Fix "The Local Security Authority cannot be contacted" Error.
31 Mar 2022

What does authentication required mean? ›

Remove and Re-Add Your Google Account

Since Play Store's “Authentication is required” error is related to your Google account, it's worth removing and re-adding the account to your phone. You'll need your Google account's username and password to log back into your account. Open Settings on your phone.

How do I authenticate my iCloud account? ›

Go to Settings > [your name] > Password & Security. Tap Turn On Two-Factor Authentication. Tap Continue. Enter the phone number where you want to receive verification codes when you sign in.

What does authentication required mean on iPhone? ›

What Is the Authentication Required iOS Warning? Contrary to its appearances the Password will be sent in the clear dialog box isn't enabled by an Apple server, or by the third party server that is displayed within the text of the warning. It's your own local network that is playing tricks on you.

How do I update Apple ID settings? ›

(In 10.14 Mojave or earlier, go to System Preferences > iCloud.) You should see a line item with similar text, such as “Update Apple ID settings” or a pop-up message in any of those locations. If so, re-enter your Apple ID password.

Why does Google Play store keeps asking for authentication? ›

The error may simply be a sign-in issue, which sometimes occurs when the Play Store is updated. The first trick is to go into your phone's main Settings menu and then Accounts & sync and simply remove the Google account that is getting the "authentication is required" error.

How do I find my SMTP server for Gmail? ›

  1. In your Google/Gmail account, go to Settings.
  2. Select the 'Forwarding and POP/IMAP' settings.
  3. Under the 'IMAP access' section, toggle on the option to 'Enable IMAP. ...
  4. In your Accredible instance, click on 'Emails' at the top of your Accredible dashboard.
  5. In the left-hand sidebar menu, click on 'SMTP Overrides.

How do I authenticate Gmail SMTP server? ›

Set up the app or device with the Gmail SMTP server
  1. On your device or in the app, enter smtp.gmail.com as the server address.
  2. In the Port field, enter one of the following numbers: ...
  3. For authentication, enter your complete Google Workspace or Gmail address (for example: your.name@solarmora.com) and password.

How do I turn off local security authority? ›

How to disable using local policy on Windows 11, 22H2
  1. Expand Computer Configuration, expand Administrative Templates, expand System, and then expand Local Security Authority.
  2. Open the Configure LSASS to run as a protected process policy.
  3. Set the policy to Enabled.
  4. Under Options, set Configure LSA to "Disabled"
30 Sept 2022

When I try to download an app it says authentication required? ›

The error can be solved by removing and re-adding your Google account. This causes all files related to your account to be removed and new ones are created when you re-add your Google account. To remove your Google account, follow the below steps. Go to Settings > Accounts.

How do I remove authentication from Google Play? ›

Turn authentication on or off
  1. Open the Google Play app .
  2. At the top right, tap the profile icon.
  3. Tap Settings Authentication. Require authentication for purchases.
  4. Choose a setting.
  5. Follow the on-screen instructions.

Why is authentication needed? ›

Authentication is used by a server when the server needs to know exactly who is accessing their information or site. Authentication is used by a client when the client needs to know that the server is system it claims to be. In authentication, the user or computer has to prove its identity to the server or client.

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