Turn on background data - Google Play Help (2024)

To use the Play Store app, you'll need to turn background data on for your device. This means apps may download data for future reference or provide you with notifications even when you're not using the app. Settings are different on each version of Android. Check which version of Android you have.

On Android 7.0 or higher

When data saver mode is on and Wi-Fi isn't available, Google Play may be affected.You can choose to let Google Play continue getting background data viacellular datain data saver mode.

  1. Open your device'sSettings appTurn on background data - Google Play Help (1).
  2. Tap Network & internet.
  3. Tap Data usageTurn on background data - Google Play Help (2) Data saver.
  4. If data saver is off, you don't have to do anything. If data saver is on, continue to step 5.
  5. Tap Unrestricted data access.
  6. Scroll down and tap the Google Play Store Turn on background data - Google Play Help (3).
  7. Tap the app or service you wish to turn on.

On Android 5.0 through 6.0

  1. Open your device'sSettingsappTurn on background data - Google Play Help (4).
  2. Tap Data usage Turn on background data - Google Play Help (5)Cellular data usage.
  3. Make sure you're viewing the network for which you want to view or restrict app data usage.
  4. Scroll down and tap the Google Play Store Turn on background data - Google Play Help (6).
  5. Tap Background dataTurn on background data - Google Play Help (7)Unrestricted data usage.

On Android 4.4 or lower

  1. Open your device's main Settings app Turn on background data - Google Play Help (8).
  2. Under "Wireless & networks," tapData usage.
  3. In the top right corner, tapMenuTurn on background data - Google Play Help (9).
  4. Tap the box next to "Auto-sync data."
  5. When the dialog box "Turn auto-sync data on?" appears, tapOK.

Note: On some devices, your background data options may be under Settings Turn on background data - Google Play Help (10)Battery & Data Manager Turn on background data - Google Play Help (11)Delivery Turn on background data - Google Play Help (12)Background data.

Turn on background data - Google Play Help (2024)
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