The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (2023)

Thursday, May 25th

2023 Tax Relief Company Reviews

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (1)The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (2)The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (3)


The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (4)

  • In business since 2000
  • No minimum debt amount required
  • No upfront fees
  • Monthly payments average about 20% of total enrolled debt amount
  • "A+" rated by the BBB
  • Tax relief services available everywhere but Illinois, Pennsylvania and Puerto Rico
  • Available by phone from 9A-9P EST M-F and from 10A-3P EST Saturdays

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (5)

CuraDebt is a one-stop shop for resolving many types of debt. Chances are good that if you're struggling to pay your taxes, you're in trouble in other ways too. This is a fantastic place to turn for not just tax relief but also credit card debt, medical bills, some private student loans, and so on. In fact, the only kinds of debt that CuraDebt doesn't address are lawsuits, utility bills, federal student loans, auto loans, and mortgage/home loans.

Wide service area and many overall debt relief options

But, even if you're "just" looking for tax relief, CuraDebt is an excellent resource. The list of situations they can address is lengthy and includes both business and personal taxes, trust fund penalties, wage garnishments, personal and business tax liens, IRA rollover issues, and much more. They work with clients nationwide, with the exception of Pennsylvania and Puerto Rico.

Eligibility requirements depend on your situation

The eligibility requirements for working with CuraDebt vary, based on the type of debt relief you're seeking. Their overall debt relief services aren't available in as many states as their tax relief options, and you may need a minimum amount of debt if you're trying to solve both credit and tax problems at once. We encourage you to reach out for your free initial consultation, to find out how CuraDebt can work on your situation.

No upfront fees to pay

So, what can you anticipate in fees here? Like most tax relief services, CuraDebt doesn't spell it out on their website. You should get a good estimate during your complimentary consultation, but overall you can expect that they'll charge you fees that correspond to your total tax savings. We appreciate that their FAQ clearly states that they're usually about 20% of the total debt amount enrolled and that clients make monthly payments. This is one of the only tax relief services we found that doesn't charge any upfront fees to get to work on clients' cases.

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (6)

See the results for yourself

One of the things we love about the CuraDebt site is where they display results letters. You can see client results that should impress you, like nearly $30,000 in IRS taxes owed reduced to five monthly payments of $980, or $87,000+ resolved with a "currently not collectible" status and the client paid exactly zero to the IRS. Who wouldn't want an outcome like that? Every time we evaluate CuraDebt, it's exciting to see what new victories have been added to the Results page.

Very happy clients here

It's no surprise that clients rave about the service they receive from their CuraDebt team. Time and again, people say they get prompt responses anytime they have questions, there are no hidden fees or unexpected costs during the tax relief process, and that their representative has gone the extra mile to bring them peace of mind. Can you put a price tag on that?

Another first-place finish

For another consecutive year, CuraDebt earns our highest ranking among tax relief services. There are a couple of rivals who come very close, but they're edged out by CuraDebt providing debt resolution options that go beyond tax relief. "A+" rated by the Better Business Bureau and praised by clients nationwide, this is the first place you should turn for affordable, effective solutions for your tax - and other debt - issues.

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (7)The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (8)

Optima Tax Relief

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (9)

  • Over $1 billion in tax debt resolved
  • "A+" rated and accredited by the BBB
  • Winner of the BBB Torch Award for Ethics
  • Licensed to operate in all 50 states
  • Must have either $10,000+ in tax debt or 1+ unfiled tax returns to qualify
  • $295 investigation fee
  • Resolution fees average between $995 and $5,000
  • Thousands of five-star reviews
  • 15-day refund policy

Optima Tax Relief is a full-service provider of tax relief, tax resolution, and tax settlement. From negotiating installment agreements to getting you qualified for penalty abatement, this company offers every possible solution to getting you out of trouble with the IRS and/or state taxing authorities.

Complete transparency on timeframes

Many consumers get frustrated when they think their tax relief process is taking too long. That's why we really appreciate how clearly Optima spells it out right from the get-go. Start with a free consultation. If you decide to use them for your case, you'll proceed to the Investigation phase: it'll take 2-4 weeks for Optima's team to initiate client protection from future action, get in communication with the IRS on your behalf, and review your options once they've researched your situation in depth. Next, the Resolution stage establishes your compliance with the IRS and works through whatever is deemed necessary to resolve your tax debt. Expect that step to take anywhere from 3-9 months on average, though current IRS backlogs may make it take longer.

Personal touch

Another reassuring feature of Optima Tax Relief is being able to put names and faces with the people who are working with you. Scroll down on their main page and you'll see quotes from some of their tax attorneys and other staff members, along with their first names and photos. That personal touch is just one of the reasons why this company has been successful in resolving over $1 billion in tax debt since 2012.

You'll need either $10,000+ in debt or one unfiled return

Ready to get started? Click on the green box that reads "How much tax debt do you have?" and select the range where your total falls. You'll need either $10,000+ in unresolved tax debt or at least one unfiled return to qualify for Optima Tax Relief's services. From there, you can either fill out the form to be contacted by one of their consultants or go directly to their toll-free number: as with most providers, your initial consultation is at no cost to you.

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (10)

Stays current with tax laws

You can count on Optima Tax Relief to be on top of the most current rules and regulations for getting tax relief. Check out their blogs to see the latest in the news, tips for what to do if you've missed important deadlines, and much more. You can also check out Optima's various social media channels for real-time updates in the tax relief industry.

15-day money-back guarantee

What will it cost to use Optima for tax relief? Your fees will depend on how much work is necessary to resolve your problems, so they don't come right out with a fee schedule or even an estimate. Our research leads us to believe that you can anticipate an investigation fee of $295: that lets Optima's team get started on your case and determine the specifics required to get the IRS (or state taxing authority) off your back. However, Optima is the only tax relief service we know of that offers a money-back guarantee on those investigation fees within the first 15 calendar days after you've paid. So, if you get started here and then decide you'd rather do it on your own, you've got a little over two weeks to get a refund.

Thousands of five-star reviews

No matter where you look, you'll see plenty of positive comments about Optima Tax Relief. We discovered more than 2,000 client reviews that gave this service a perfect five-star rating, citing the company's amazing customer service and effective resolution of tax issues. The Better Business Bureau agrees, granting Optima an "A+" rating and accreditation as well. We'll point out that there were more complaints filed against Optima there than we're used to seeing (over 250 in the year prior to our evaluation), but every single one had a prompt, appropriate response from the company.

Strongly recommended for tax relief

Optima Tax Relief is one of the best options out there for the average individual. Whether you're struggling with federal or state tax debt (or both), you'll get affordable, friendly service from a knowledgeable team of experts. This provider earns our highest recommendation.

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (11)The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (12)

Community Tax

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (13)

  • Over $800 million in tax debt resolved for 100,000+ clients
  • Need at least $3,000 in tax debt to be eligible
  • Staffed by licensed tax practitioners, CPAs and IRS enrolled agents
  • "A+" rated and accredited by the BBB
  • Hundreds of five-star reviews
  • Investigation fees of $295
  • Resolution fees average $3,000-$5,000
  • 14-day money-back guarantee
  • Investigation fees refunded if they don't lower your tax liability
  • Available in 48 states (excepting ND and MN) plus DC and the Virgin Islands

For all things tax-related, Community Tax has you covered. Whether you're looking for tax relief and resolution, help with filing delinquent tax returns, or basic accounting and payroll services for your business, this is a fantastic place to get started.

Refunds possible on investigation fees

Like almost every other tax relief service, Community Tax gives you a free consultation to get the ball rolling, where they'll explore your circumstances and determine if they're a good fit for your situation. There's no disclosure of client fees until you've had the complimentary call, but our investigations revealed that most people pay an investigation fee of $295 (or $795 for business accounts). One perk here (that we'd recommend confirming with Community Tax during your consultation) is that not only is there a 14-day money-back guarantee during the investigation phase, if you change your mind or just have general buyer's remorse, but you'll also get all of your investigation fees refunded if Community Tax can't lower your tax liability.

Low minimum debt requirement

There's a much lower threshold to qualify for tax relief with this provider than you'll see with rival programs: just $3,000 in tax debt, as opposed to the many companies that require you to have at least $10,000 in unresolved taxes. And, as long as you don't live in Minnesota or North Dakota, you shouldn't have any issues with residency requirements - Community Tax even serves residents of DC and the Virgin Islands.

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (14)

Fees may be higher than the norm

Be aware that our research indicated that the resolution fees charged here may be higher than average. Your actual fees will depend on your case, but reports show many clients paying anywhere from $3,000 to $5,000 for this service. It'd be a good idea to get a quote from one or two of our other high-ranked tax relief companies before making a commitment to Community Tax, just to be on the safe side.

Dedicated to customer service

Overall, Community Tax has a fabulous reputation: not just an "A+" and accreditation from the BBB, but also hundreds of five-star reviews from satisfied clients. We're particularly pleased to see feedback from individuals and business owners who have used this company for many years - perhaps starting out as tax relief customers and then continuing on with CT's tax prep services going forward. Yes, there are also some complaints filed against Community Tax, but each of those one had an appropriate, timely response from a rep who took the issue seriously and made every effort to get it right.

An option worth considering

Community Tax gets one of our highest recommendations among tax relief providers. More people will qualify for the services here than with most rival companies, due to the low minimum debt threshold and the broad service area within the US. Take the time to get a comparison quote from at least one other company, but Community Tax's refund policy could be compelling enough to get you to sign on their dotted line.

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (15)The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (16)

Jackson Hewitt

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (17)

  • In business for over 35 years
  • Weeknight and weekend availability
  • Fees may range from $500 to $5,000
  • No investigation fees on federal tax relief plans
  • "A+" rated and accredited by the BBB
  • Available in 42 states

Jackson Hewitt is a well-known name in tax preparation, so it should come as no surprise that they're involved in tax relief services as well. The company has been in business for nearly four decades and probably has a branch location near you.

No shortage of tax relief strategies here

Jackson Hewitt offers a wide range of solutions for tax issues. These include tax liens and levies, wage garnishment, first time penalty abatement, offer-in-compromise, partial payment installment agreements, and more. You can find in-depth explanations on all of JH's services on their main Tax Resolution page.

Not available in all states

One aspect to know about working with Jackson Hewitt for tax relief is that you'll have to sign up for a consultation, either over the phone or at a location near you. Request a free consultation right on their website, or scroll down to the bottom of the page where it says "We're open late and on weekends. Find an office to book an appointment." That's not quite as streamlined as some of JH's rivals, who let you enter all of your pertinent details to get started right away and who are much more transparent without requiring a consultation first. We also had to go pretty deep into Jackson Hewitt's Product Information and Offer Disclosures to discover that their federal tax resolution services aren't available in Idaho, Illinois, Maine, Minnesota, Missouri, Montana, New Hampshire, or North Dakota.

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (18)

Customized tax relief plan

After you have your consultation, an expert will design a customized plan to tackle all of your issues. Jackson Hewitt reps will work directly with the IRS so you don't have to, and you can get an update on your case's progress whenever you like.

Free investigation phase for federal tax debt

Like many tax relief providers, Jackson Hewitt doesn't disclose their fees until you've had a consultation and created a personal plan. From what we gathered in our research, we feel comfortable giving you a ballpark: expect fees to start around $500, with total fees typically winding up between $1,500 and $5,000. Your "investigation phase" is free for federal tax plans, but you'll pay about $400 if you're trying to get relief from state taxes as well.

A good choice for many individuals

If you're looking for tax relief and prefer the peace of mind that comes from working with a nationally-known brand, Jackson Hewitt could be worth considering. We appreciate that their discovery phase is free with federal tax issues, and that they go the extra mile to offer night and weekend hours to accommodate a greater number of clients. JH would rank higher if they were available in all 50 states and if they were more transparent with their fee range, but it's still a solid option for taxpayers looking for solutions to complicated tax issues.

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (19)The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (20)

Direct Tax Relief

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (21)

  • Available to serve individuals and small business owners in all 50 states
  • "A+' rated and accredited by the BBB
  • In business since 2009
  • Must have at least $10,000 in tax debt

California-based Direct Tax Relief works with small business owners and individuals throughout the US on numerous tax situations: back taxes, income/payroll/sales tax, penalty abatement, preparation of unfiled tax returns, installment agreements, wage garnishment release, and much more. This is a family-owned business that gives every client personal attention during the process of determining how to move forward and how to get tax relief that's appropriate for the situation.

Get to know the team

One thing we love about Direct Tax Relief is how they list all of their staff on their About Us page. Let's face it: it's pretty common to feel embarrassed, ashamed, or fearful when dealing with the stress of tax problems, and it can be very reassuring to have names and faces for the team you're choosing to help you with them.

$10,000 minimum tax debt requirement

You'll find the process here to be pretty standard. Call or send a message to get a free consultation, where a certified tax resolution specialist (one of the people shown on the About Us page) will gather information about your situation and find out if Direct Tax Relief can be of assistance. Be aware that you need to have at least $10,000 in tax debt to be eligible.

Fees are average for the industry

If you decide to hire Direct Tax Relief, you'll pay an upfront fee for the service. There's no disclosure of that amount or even a range on their site, though we found client reviews that mentioned initial investigation fees around $300. Your costs will be determined during your consultation, and we'd expect that DTR's are in line with most of their rivals: anywhere between $1,000 and $5,000, based on the amount of tax debt being resolved and the complexity of the case.

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (22)

95% success rate

Once you've retained Direct Tax Relief to represent you, they'll stop pending wage and bank garnishments, while protecting your wages, assets and bank accounts from future seizures. Finally, they'll work on your behalf to negotiate a resolution with the IRS and/or state tax agencies to arrive at the best possible outcome for your situation. Although they don't show any case studies to prove it, DTR claims a 95% success rate in settling tax debts.

Solid reputation

Direct Tax Relief enjoys an "A+" rating and accreditation from the Better Business Bureau. We're pleased to report that there were only two complaints filed there in the three years prior to this evaluation. There aren't a lot of super-current client comments to consider here, but overall people say that this is a reliable, effective provider of tax relief services - successfully negotiating debts of $50,000+ down to $9,000 or less (though, of course, your results may vary).

Tax relief you can count on

There's no real "wow" factor with Direct Tax Relief - but who needs glitzy advertising or slick sales tactics when it comes to a serious matter like tax debt? We don't. You'll get straightforward, trustworthy help from the representatives at DTR, and we encourage you to see what they can do for you.

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (23)The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (24)

Tax Relief Inc

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (25)

  • "A+" rated and accredited by the BBB
  • In business for over 35 years
  • Available to residents of all 50 states for both federal and state tax issues
  • Personalized attention

Illinois-based Tax Relief Inc. hasn't wasted time trying to become a nationally-recognized, big name in resolving tax issues. Instead, the company has focused all its energy on providing knowledgeable, effective service to clients both personal and corporate, making Tax Relief Inc. the best provider you've never heard of. This service welcomes clients from all 50 states and can provide guidance for both federal and state tax problems, wherever you live.

Full spectrum of tax relief solutions

There are no surprises in what Tax Relief Inc offers: services include help with Tax Liens and Levies, Delinquent Returns, Tax Offer-in-Compromise, Discharge of Property, Lien Withdrawal, Garnishments, Outstanding Payroll Taxes, Tax Penalty Abatement, Subordination, and general Tax Appeals.

Simple, standard process

How does it work? You'll set up a free initial consultation to go over your situation and help your rep at Tax Relief Inc. to determine if their services are a good fit for your needs. If so, they'll design a customized plan to get you back on track. First, they'll acquire Power of Attorney rights on your behalf, which allows them to work directly with the IRS, SSA, and other state/federal authorities - so you don't have to. You'll get open communication at every step of the way, from audits to appeals, and Tax Relief Inc. will complete and submit all of the necessary documentation for you.

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Zero complaints - really?

Not only has Tax Relief Inc. maintained its "A+" rating and accreditation with the Better Business Bureau since our last review, but they've also had no complaints registered there in the last three years. That's impressive.

Not many client reviews

The downside to being a lesser-known service, though, is that you don't have as many client reviews to consider when deciding which tax relief service to use. Like most providers, Tax Relief Inc. doesn't disclose their fees before the free consultation, and we couldn't even take the "sneaky" route by seeing what their clients said about it. We can assume by their flawless BBB track record that there's nothing exorbitant or shocking here, but a ballpark would still be preferred.

Little company, big service

Expertise, reputability, and comprehensive service: Tax Relief Inc. offers all of that and more. This service would make a quick jump in the rankings if it had more client feedback and fee estimates available, but it still earns a solid four-star rating. If you don't find what you're looking for with one of our highest-rated tax relief services, definitely circle back to Tax Relief Inc.

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Enterprise Consultants Group

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (29)

  • In business since 2007
  • "A" rated and accredited by the BBB
  • Free initial consultation
  • Fees start at $395
  • Minimum tax debt of $10,000 required
  • Total fees average around $3,000
  • State tax relief services available in 25 states
  • Federal tax relief services available in all 50 states
  • Works with both individuals and businesses

Founded in 2007, Enterprise Consultants Group is a team made up of tax attorneys, IRS enrolled agents and other professionals that fight to get you or your business favorable results with your tax problems. The company works with clients in all 50 states on federal tax issues (minimum of $10,000 in IRS debt required), and in 25 states for state tax issues.

Impressive range of practice areas

There are many practice areas covered by the professionals at Enterprise Consultants Group. These include, but aren't limited to, Payroll Tax Resolution, Wage & Bank Levy Removal, FBAR & Offshore Disclosure, Offer-in-Compromise, Revenue Officer Representation, IRS Passport Revocation or Denial, IRS Tax Lien Removal, and much more.

Honest recommendations

To get started with Enterprise Consultants Group, you'll need to set up a free, confidential consultation. During this initial meeting, they'll use cutting-edge software to eliminate guesswork and get a true picture of your tax relief options based on current IRS and/or state guidelines. We appreciate that ECG doesn't try to shoehorn prospective clients into using their service: if their analysis shows that you'll have better options with another provider (or by taking a DIY approach to your tax issues), they'll make those recommendations at no charge.

Transparent three-step process

But, if you do choose to become an ECG client, you can expect a three-step process. First, they'll work to remove your accounts from any active collections and prevent any future ones. Next, they'll negotiate and settle your tax debt as much as allowed by law, then work out repayment terms that fit your budget. Finally, they'll help you stay on top of your future tax liabilities by making a plan for the coming years.

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More details, please?

We had hoped that, since our last review, Enterprise Consultants Group would have come out and been more forthright with their typical fees, giving prospective clients an idea of what to expect when using their services for tax relief. Unfortunately, we still didn't find anything on the ECG site that would spell that out - or even provide a rough estimate. Doing some research, we found that most clients pay in the neighborhood of $3,000 in total fees, with a minimum fee of $395.

Solid reputation despite slight BBB change

And, although their Better Business Bureau rating has slipped a tad since our last evaluation, we're hardly concerned about the change from an "A+" to an "A" while maintaining accreditation and only 10 complaints filed with the BBB in the last three years. We still found plenty of praise from happy clients who appreciate the attention received from Enterprise Consultants Group reps, the regular updates, and the reassurance that they were getting knowledgeable legal help that would have a positive outcome.

Could be right for you

Using Enterprise Consultants Group is a good choice if you need tax relief. You may want to compare their services with a few of their rivals, just to make sure you're getting the best value for your client fees, but there's no reason to think you won't get competent, friendly help here.

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The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (33)

  • One-time fee of $97
  • In business since 2017
  • "B+" rated and accredited by the BBB
  • 3 main services: IRS Payment Plan Applications, State Tax Payment Plan Applications, Tax Lien Removal Applications

In business since 2017, 97tax is a tax preparation service based in Brandon, FL. The company can easily be reached via phone during standard business hours of Monday through Friday, 9a-4p EST, email, or online form.

Limited tax relief strategies on offer

97tax is relatively limited in what they offer. Their main service helps you apply for an IRS payment plan: you pay a one-time fee of $97 (hence the company's name), and they take care of getting the application filled out and submitted correctly. This is part of the IRS' Fresh Start program for individual taxpayers who owe up to $50,000; installment plans can be set up for up to a six-year period. Applying for this program stops the IRS from filing additional tax liens, but it won't remove any current liens or wage garnishments and it won't stop a pending or completed tax levy. If you're concerned about getting your application done properly, you may find the peace of mind worth the one-time fee, but some clients have felt cheated when they realized that they could fill it out and submit it for free by themselves.

Straightforward process

Still interested? Fill out the preliminary qualification form with your name, phone number, email address, and the amount you currently owe the IRS. If you qualify, your payments will automatically be broken down into a 72-month installment plan, but you can change the repayment term to anywhere from 3-72 months. Once you've answered a few additional questions and paid your one-time application fee, 97tax will create your IRS application within 24 hours and send it to you via USPS, along with a prepaid mailing envelope to the IRS address that corresponds to your location.

Payment plans in a few states

97tax also has state payment plan services for residents of California, Illinois, Georgia and New Jersey. On the State Payment Plan page, click on your state to see what the requirements are, and follow the same process you'd use to create an IRS payment plan application.

Removal of tax liens too

Finally, if you've already got an IRS tax lien and think you qualify to have it removed (because you've paid off your tax debt), 97tax can help you apply. You guessed it: it's a one-time fee of $97.

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Easy tracking of progress

Whichever service you use, 97tax lets you track your order in real time by entering your order number and phone number on their website. Just be aware that you've only got a one-hour window to change your mind and request a refund - because 97tax gets right to work on your order once you've submitted your request.

Not many complaints

We were surprised to see that 97tax only earned a "B+" rating from the Better Business Bureau, due solely to the fact that there were 19 complaints filed against the company in the three years prior to this evaluation. That's really not very many, and all of them had been resolved appropriately - which is likely why 97tax still received the BBB's accreditation despite the less-than-perfect rating.

Great service if you know what you're getting

For clients who understand 97tax's services, they tend to be completely satisfied with the work done on their behalf. Most say that it's worth it to them to pay under $100 to ensure that their IRS or state payment plan applications are done accurately and submitted to the correct IRS address, and they praise 97tax's representatives for being helpful and knowledgeable.

Good track record, limited services

There are a lot of tax relief services that 97tax doesn't offer, like Offer in Compromise or other negotiated solutions, and that keeps this provider from earning a higher ranking. However, if all you need is some hands-on help with applying for a state or federal payment plan or to remove an IRS tax lien, 97tax is affordable and straightforward.

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Fidelity Tax Relief

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (37)

  • "A+" rated and accredited by the BBB
  • Flat-rate fee determined by complexity of case
  • Free initial consultation

With Fidelity, you'll find most of the tax relief options offered by the biggest names in the business: installment agreements, offer-in-compromise, penalty abatement, removal of liens or levies, and so on. If you're not sure what those mean, don't worry: you can find easy-to-understand explanations on their Services page.

First consultation is free

Of course, not every tax relief strategy is appropriate for your unique situation: when you schedule a free initial consultation with a Fidelity Tax Relief specialist, they'll ask questions to learn more about you and give you an overview of what approaches might be applicable. On the Fidelity Tax Relief homepage, you can take a 30-second qualification form to determine if you're eligible for their services - but even answering those questions won't really amount to much other than letting you schedule a phone consultation.

Not exactly keeping current

Fidelity Tax Relief leaves us feeling a little "meh" : at the time of this review. Their toll-free number went to an autoresponder bot (though we did eventually get connected to a live person), their website copyright was a year out of date, and their most recent blog posts were four months old. That's not a huge red flag, especially since the company has an "A+" and accreditation from the Better Business Bureau, but it gives the impression that they're not quite on top of things here. We didn't find anything related to this service after the end of 2021: no posts to their social media channels, no client reviews (positive or negative), just"¦silence. See why we were surprised that they're still answering the phones?

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Fees are a mystery

Another reason we don't love Fidelity Tax Relief is their lack of transparency with respect to fees. They explain that they charge a flat fee that includes tax attorney research, re-filing, and any other needed services - but with zero indicator of even a range of fees to expect. Despite all of our digging, we found no disclosures from clients or anyone else, either. You literally have to contact Fidelity for a consultation and hope for the best.

Better options elsewhere

IRS regulations are constantly changing, and to get effective and legal tax relief, you need a service that keeps up with the times. By all appearances, Fidelity Tax Relief doesn't keep up with its own website and social media channels, let alone the IRS. You've got a lot of tax relief options to choose from, and we strongly suggest you take a look at Fidelity's higher-ranked rivals for more on-the-ball service.

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Tax Defense Partners

The 10 Best Tax Relief Companies for 2023 | Free Buyers Guide (41)

  • In business since 1998
  • Available to residents of all 50 states
  • Must have at least $10,000 in federal tax debt to qualify
  • Services also available for state tax issues
  • Fees starting at $500
  • Free consultation

Tax Defense Partners specializes in tax debt resolution. Available to residents of all 50 states, the services offered here include tax liens, IRS payment plans, installment agreements, penalty abatement, and much more. All of their professionals are Certified Tax Resolution Specialists, and many of them are also licensed CPAs and IRS Enrolled Agents.

$10,000 minimum tax debt requirement

To get started with TDP's services, you'll either call their toll-free number or request a free consultation through the form on their website. The initial conversation is complimentary and will give you a chance to go over your financial situation. Be aware that Tax Defense Partners requires you to have at least $10,000 in federal tax debt to be eligible for their services.

Call for more information on fees

How much will you pay to get tax relief here? That also depends on the particulars of your case, and TDP doesn't even give you a rough estimate of what to expect. However, in looking through client feedback, we'd say it's safe to expect a minimum fee of $500 but more likely in the $1,500-$3,000 range. You'll know what your flat-rate fee will be prior to signing up for a TDP tax relief plan.

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No recent updates

How about reputation? Despite the fact that TDP proudly displays an "A+" rating and accreditation badge from the Better Business Bureau, their listing at the time of this review was being updated. That's not usually a good sign. Considering that their blog had no new posts after Fall 2020 and their social media channels went quiet after October 2021, and we didn't see any new client reviews after that time, it makes us think that the BBB update is not going to trend in a positive direction.

Reputation on the decline

It gets worse. In our last evaluation, we pointed out how Tax Defense Partners wasn't responding quickly (or at all) to client complaints. Not only have the complaints continued to come in, but we see even less evidence of a response from TDP reps. Is it any wonder that their average across client ratings works out to be a disappointing 2.1 out of 5 stars? More than one person talked about high employee turnover leading to TDP dropping the ball in their case, with costly delays and added stress as a result. Another mentioned that TDP subcontracted them to a third-party tax relief service - and hooray for that partner doing a good job, but that also means that people should just skip Tax Defense Partners and use a different service from the get-go.

Choose a more reliable tax relief partner

Who knows, maybe Tax Defense Partners took a hit like many other businesses did a few years back, and their reputation will rebound. If you're considering using Tax Defense Partners for your tax relief, we'd recommend that you check their BBB listing at the very least before making your decision. However, with so many providers who are clearly at the top of their game - and who make it much easier to know what to expect before even making a phone call - there's not much reason to use Tax Defense Partners except as a very last resort.


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What is the IRS Forgiveness Program? 2023 Updates. Certain taxpayers in the United States who cannot afford to pay their tax liability due to financial hardship may qualify for tax debt relief under the IRS Forgiveness Program.

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Tax relief companies are sometimes thought to be disreputable due to customer complaints about false promises, high fees, and even downright scams. While it's absolutely true that the tax relief industry has some bad players, there are also plenty of reputable tax relief companies with proven records of success.

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How Much Does Optima Tax Relief Cost? The cost range for the tax relief portion of Optima's services is going to run between $2,000 and $5,000, depending on your specific needs. The initial fee for the investigation phase will be $295.00. You'll have to pay this in full before Optima will take your case.

Is the IRS forgiveness program legit? ›

The short answer is Yes, but it's best to enlist professional assistance to obtain that forgiveness. Take a look at what every taxpayer needs to know about the IRS debt forgiveness program. In 2021, over half (57%) of American households didn't pay any federal income taxes.

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