HTC U12 life
Guide Downloads
- FAQ
- Security
- Why won't my phone lock even when I've already set up a screen lock password?
- How do I get past the Google login screen after I reset my phone?
- What can I do if I forgot my screen lock password, PIN, or pattern on my phone?
- What should I do when my phone gets lost or stolen?
- What is Smart Lock and how do I use it?
- Why am I prompted to enter a password to decrypt my phone when I restart or turn it on?
- When I removed my screen lock, a message appears saying device protection features will no longer work. What does device protection mean?
- Power and charging
- How does Doze mode save battery power?
- How does App standby in Android save battery power?
- In Settings, what is Battery optimization used for?
- After the screen has been off for a while, why am I not receiving mail and instant message notifications? Internet radio broadcast also stopped.
- What can I do if my phone will not power on?
- How do I reboot the phone using hardware buttons?
- What can I do if my phone keeps rebooting or won't boot all the way to the Home screen?
- What should I do if my phone will not charge?
- Why does my battery drain so quickly?
- How do I save battery power?
- Calls and SIM
- Wireless and networks
- System performance
- How do I check the latest software updates for my phone?
- What should I do before I update the software of my phone?
- What should I do if I am unable to install software updates?
- How do I test the audio, display, and other parts of my phone?
- Why is my phone acting sluggish and freezing?
- Why does my phone turn off by itself?
- What's the best way to end or close apps?
- How do I check how much memory my phone has and how much memory is being used?
- How do I restart my phone into Safe mode?
- In the Notifications panel, how do I remove the notification that says a certain app is running in the background?
- What should I do if my phone gets too warm or hot?
- Storage
- How do I copy or move files and folders to my storage card?
- How do I view the files and folders from my USB drive?
- When formatting my storage card for use as internal storage, I see a message saying the card is slow. Why is that?
- My phone is brand new, but the available storage is lower than the total capacity. Why is that?
- What's the difference between using the microSD card as removable storage and internal storage?
- Settings and others
- Camera
- Backup and transfer
- Applications
- Why are the apps on my phone crashing and force closing?
- How do I know if I've installed a malicious third-party app on my phone?
- How do I set the default SMS app?
- How do I see the list of running apps?
- I keep getting prompted to grant permissions when using apps. Why is that?
- How do I enable developer's options?
- Why can't I play WMA music files in Google Play Music?
- Is there a way to show the weather on the lock screen even when GPS is off?
- Why don't app icons show the unread count anymore, such as unread messages and notifications?
- Why doesn't Google Assistant launch when I say, "OK Google"?
- I keep exiting the game I'm playing because I pressed the RECENT APPS or BACK button by accident. How can I avoid this?
- What is screen pinning, and how do I pin an app?
- What does Google Play Protect do, and how do I check if it's enabled?
- How do I sign in to my Microsoft email account from the Mail app?
- Audio and display
- Security
- Getting Started
- Features you'll enjoy
- Unboxing and setup
- HTC U12 life overview
- Inserting the nano SIM and microSD cards
- Charging the battery
- Switching the power on or off
- Setting up your phone for the first time
- Adding your social networks, email accounts, and more
- Choosing which nano SIM card to use for your data connection
- Fingerprint scanner
- Choosing which SIM card to use for sending SMS and MMS
- Managing your nano SIM cards with Dual network manager
- Your first week with your new phone
- Updates
- Personalizing
- Camera
- Applications
- Calls, Messages, and Contacts
- Battery and Storage
- Battery
- Storage
- Setting up your storage card as internal storage
- Moving apps and data between the phone storage and storage card
- Freeing up storage space
- Types of storage
- Should I use the storage card as removable or internal storage?
- Copying or moving files between the phone storage and storage card
- Copying files between HTC U12 life and your computer
- Unmounting the storage card
- Moving an app to or from the storage card
- Backup, Transfer, and Reset
- Connectivity
- Settings
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