This page lists words and phrases that cashiers need to know in an English-speaking setting. Each word is shown with its contextual meaning and an example sentence.
| word | meaning |
|---|
| action code | a number cashiers type on the register to tell the computer to do something (#2A=void item) |
| adjustment | a change (usually related to price change) |
| age restricted items | products such as alcohol, tobacco, and restricted movies and videos which cannot be purchased by minors |
| aisles | long narrow areas that a room is divided into |
| associate | another employee who works with you |
| bag verb | to place purchased items in a bag for the customer |
| bank card | a card that allows customers to purchase an item using money from their bank account (also called debit card) |
| bar code | a series of lines that a computer reads to determine the product and price |
| bill | the total amount owed by the customer (also called receipt) |
| break | a short time for an employee to take a rest from work |
| bulk | items that are purchased in large amounts (also refers to items where customer collects the amount desired from a large bin) |
| cash | paper or coin money that the customer gives for payment |
| cash advance | money given to an employee or customer that he will have to pay back later |
| cash register | system used to key in purchases; also makes mathematical calculations and records payments |
| change | the money you give back to a customer |
| charge verb | to request a certain payment (They charge fifty dollars an hour.) |
| charge verb and noun | to pay (payment) with a credit card |
| checkout | the place where customers go to pay for purchases |
| clerk | person who serves customers; usually stands behind a desk |
| coins | small amounts of money; circular shape (also called change) |
| company procedures | the rules and practices outlined by the employer for the employees |
| competition | other businesses that offer similar products or services |
| counterfeit | money that looks real but is actually fake |
| coupon | a piece of paper that offers a set discount on a product or service |
| consumer | the person who buys and uses the products and services |
| coupon | a piece of paper that offers a set discount on a product or service |
| currency | type of money used in each country (eg. dollar, yen) |
| customer | the person who buys the product or service |
| customer service | fulfilling the needs of the people who buy products or services |
| damaged; defective | does not work or does not look new |
| deactivate | remove security device |
| debit | to take money out (also refers to paying with a bank card) |
| denomination | related to type of currency (eg. ones, tens, fifties ) |
| department store | a store that sells a wide variety of personal and household needs, such as groceries, furniture and clothing |
| discount | a price reduction |
| estimate | guess the right amount |
| float | the amount of money in a cash register or till before and after a person's shift |
| feed | to insert the end of a roll of paper into a slot |
| gift certificate; gift card | a pre-paid card that a customer uses to pay for purchases |
| gift receipt | a receipt that documents a purchase but does not include the price of the product |
| identification | photograph and official document that proves who a person is |
| initials | first letter of a person's first and last name |
| inquiry | a question |
| key in | to type a code into a cash register |
| (put on) layaway | to put a product away for a customer who will come back to purchase it at a later time |
| log | a record of sales information |
| manual | instruction booklet |
| merchandise | things that customers buy |
| multiple item | a product that a customer is buying more than one of (eg. five balls) |
| multitask | do many things at once |
| NOF | an error code that means a product price is not on file |
| on sale | costs less than usual |
| orientation | a time for learning about the company and job |
| peak time | the busy time of the day |
| perk | a little bonus that employees enjoy on top of their wage or salary (eg. restaurant employees get free lunch) |
| personal check | a written document that allows a business to retrieve funds from a customer's bank account |
| price override | change the automated price of a product or service |
| POS system | Point of Sale system (cash register) |
| price tag | the sticker or ticket that tells customers what a product costs |
| produce | fresh fruit and vegetables |
| promotion | a special discount or offer |
| prompt service | to help customers quickly |
| punch in/out | record the start and end time of your shift using a time clock system |
| rain check | a ticket given to a customer that allows them to receive an out-of-stock item or attend a cancelled event at a later date |
| receipt | a piece of paper that records the place, time, and price of items or services purchased |
| reduce(d) | price is less than usual |
| refund | get money back |
| register area | the place where a cashier stands and serves the customer |
| register tape | the paper that goes into the cash register and provides a printed record of all transactions |
| retailer | a store or business that sells products for the manufacturer |
| ring in | type the product code or service item into the POS |
| safe | a secure cabinet where a large amount of money is locked up; requires a code or key to open |
| sale | a price reduction |
| scan | pass a product over a laser (scanner reads the bar code and transfers the data (price, product name) to the POS system) |
| schedule | a table that identifies the weekly or monthly shifts for each employee |
| security device | a device attached to products that will set off an alarm if it is not removed by the cashier |
| serial number | a number system used to identify products and services |
| shelves | long rows of flat wood or metal used to hold products that are for sale in a store |
| shift report | a record of notes that must be handed in by a cashier at the end of a work shift |
| sign in/sign off | indicate that one is starting or finishing |
| supplies | things that are needed to do a job (eg. calculator, pens, paper) |
| supplier | the company or business that provides a retailer or wholesaler with products to sell |
| swipe | slide quickly across (eg. Swipe your credit card through the card reader, please.) |
| tally | add up |
| tax exempt | a special case in which the customer does not have to pay taxes |
| tender | money |
| terminal | a single computer or POS system |
| till | the drawer that holds money in a cash register |
| transaction | the sale and purchase of a product or service |
| UPC | Universal Product Code: a number the identifies the product and the retailer |
| void | cancel a transaction |
| wholesale | the sale of a large quantity of goods to a retail outlet |
| workstation | the area where a cashier works |
FAQs
If your store is casual and laid-back, greet customers with a friendly “hello” or “howdy.” If your store is more formal, use a more formal greeting like “good morning” or “welcome.” Second, make sure your greeting is more than just a few words. Your greeting should be friendly and genuine.
What a cashier should say? ›
If your store is casual and laid-back, greet customers with a friendly “hello” or “howdy.” If your store is more formal, use a more formal greeting like “good morning” or “welcome.” Second, make sure your greeting is more than just a few words. Your greeting should be friendly and genuine.
What is a good sentence for cashier? ›
Examples from Collins dictionaries
The cashier said that my card had been refused. The head cashier counts the contents of all the till drawers in the store and completes a daily bank deposit slip. A cashier is a person who customers pay money to or get money from in a store.
What's the job description of a cashier? ›
Cashiers have many vital duties in retail-based establishments. They are responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases. Cashiers also handle additional items necessary, such as coupons, while providing an excellent customer service experience.
What is a fancy name for cashier? ›
A person handling payments and receipts in a shop, bank, or business. teller. clerk. bursar. purser.
How do you list cashier skills? ›
The most important skills for a cashier to have on their resume are customer service, sales, retail, attention to detail, flexibility, friendliness, communication, basic math, and commitment. Having experience with cash handling and point-of-sale systems is also important for cashiers to include on their resumes.
What is the greatest strength of a cashier? ›
What strengths does a cashier need? A cashier must be polite, courteous, trustworthy, efficient and organized. They must possess excellent customer service skills and be willing to help customers beyond their responsibilities. They must have a positive attitude and be willing to follow instructions.
How do I professionally say I was a cashier? ›
Add your cashier experience with compelling examples
Highlight instances where you excelled in cash handling accuracy, increased efficiency, or improved customer satisfaction ratings. Demonstrate your ability to handle high transaction volumes, reduce wait times, or resolve customer complaints effectively.
Who is a cashier in simple words? ›
Meaning of cashier in English. a person whose job is to receive and pay out money in a shop, bank, restaurant, etc.
Why should I hire you as a cashier? ›
Excellent abilities with handling cash, check, credit card, gift card, or store credit payments from customers. Polite, expedient, and effective customer service abilities. An upbeat and positive attitude, and a willingness to display patience in the face of all types of customer interactions.
Summary examples
Energetic and cordial customer service professional with skills in money management and communication. Handles working in the cashier role with ease and enjoys being part of a team to get tasks done more quickly. Always open to learning on the job.
How to write a job description? ›
A job description contains the following components: job title, job purpose, job duties and responsibilities, required qualifications, preferred qualifications, and working conditions.
What is the best title for cashier? ›
Cashiers (or Retail Sales Associates or Store Clerks or Customer Service Associates) are typically responsible for operating cash registers and engaging with customers as they make purchases.
How do you say cashier in resume? ›
When you're applying for a more specialized role like a restaurant cashier position, your title should match the job title to which you're applying. So if the position you're applying to is “restaurant cashier,” that should be the title on your resume.
What position level is a cashier? ›
A Cashier is an entry-level job and may be a young person's first experience in the workforce. Most companies do not require extensive amounts of education, or experience for this position.
What do you say to greet customers? ›
15 Top-notch Customer Service Greeting Examples in 2024
- “Hello, My name is… ...
- “Thank you for your inquiry; please allow me to look into it for you”
- “Could you please elaborate on that?”
- “From what I understand..”
- “Thank you for explaining that to me.”
- “I understand how frustrating that must be”
Greet them as you go by with a, “Good morning. Feel free to look around, and I'll be right back.” Or simply say “Good morning.” By not asking questions such as “How are you?” or “Can I help you find anything?” the customer is not obliged to have to respond at all, though many will with a simple “Thank you.”
Should cashiers say thank you? ›
Dear Thank You: Showing appreciation or gratitude is always a good idea. It makes you feel good, and it usually helps the person on the receiving end feel good, too.
